365.bank:

Optimising IT documentation and deployment processes using Sparx Systems Enterprise Architecture Platform

Client overview: 365.bank

365.bank is at the forefront of modern banking in Slovakia. As a full-service provider of products for private and corporate customers, the bank has built its reputation on customer-focused service and digital innovation. This commitment to innovation has earned 365.bank considerable international recognition.

The renowned British trade journal “The Banker” has named 365.bank the best Slovak banking brand and included it – as the only Slovak bank – in its global ranking of the ‘Top 50 Banking Brands’.

This case study illustrates how 365.bank embodies the model of a forward-looking financial institution that combines digital leadership with strong local trust, and highlights why a solid foundation in the form of an enterprise architecture is essential to maintaining this momentum.

Why 365.bank needed an Enterprise Architecture Platform

At 365.bank, this question took centre stage, as the team of IT analysts manages the entire spectrum of IT delivery processes:

• Business analysis
• Solution architecture
• Design of functional specifications
• System integration
• Application support
• Documentation of the tech stack

Given this broad scope of responsibilities, the team needed a way to standardise documentation, optimise delivery and ensure accuracy – all whilst supporting parallel changes across multiple initiatives.

The answer to this challenge

The team at 365.bank has implemented an integrated toolset, the core of which consists of the following components:

• Sparx Systems Enterprise Architect
• Prolaborate (for collaboration, dashboards and stakeholder engagement)
• Pro Cloud Server (for deploying EA models via Prolaborate)
• LemonTree (for version control of EA models using Git)
• GitHub (for release and version control)

Roman Kazicka, KBMS Enterprise Architect at 365.bank, has played a central role in introducing this methodology for the documentation and further development of IT systems.

His approach is: ‘The right information at the right time for the right role’ – via a documentation system based on a shared repository.

The bank is also exploring the use of AI-powered modelling support, which utilises forecasts and alternative solutions to identify poor-quality designs at an early stage.

What has changed at 365.bank?

Process improvements

• Accelerated Development Cycles: Our solution helped to reduce the time spent on analysis and the creation of design and functional specifications, resulting in faster development cycles.
• Improved Delivery Throughput: The customer reported a significant increase in the throughput of its IT deployments, as well as faster resolution of faults and incidents.
• Enhanced Parallelism: By managing numerous changes simultaneously, our solution enabled the customer to implement multiple updates and features in a shorter timeframe.
• Seamless Integration: The integration of Sparx Enterprise Architect with GitHub optimised parallel modelling and introduced robust versioning capabilities linked to releases, projects and Jira tickets.

Benefits of the Knowledge Base

• Creation of a Centralised Information Source: Our solution helped the client to establish a centralised repository for all IT systems, bringing together application descriptions in real time and future change proposals within a single source of information.
• Promoting a Self-learning Organisation: By establishing a robust IT knowledge management system, the client is now on the path to becoming a ‘self-learning organisation’, where expertise is easily accessible and can be shared, further optimising processes.

Conclusion

Technology played a crucial role, but leadership was just as important. The IT leadership team at 365.bank fostered trust, empathy and motivation. This created a culture of collaboration that further enhanced the benefits of Prolaborate and its associated tools.

This case study demonstrates that success depends on choosing the right ecosystem of tools and culture. For 365.bank, Prolaborate was a key enabler of this transformation, bringing people, processes and technology together to achieve faster, higher-quality and more cost-effective IT delivery.