We offer extensive support

User Forum:
Interact with other SparxSystems users and developers. The user forum is a great place to get tips and ideas for operating EA. In the "Latest News", Enterprise Architecht's current level of development and its future are reported. Visit the English-speaking forum here.  Support queries and answers are accessed by input of your user data exclusively via our Registered User Area.

Online Resources:
Sparx Systems offers a wide range of information for supporting your work with Enterprise Architect and UML. UML 2.1 Tutorials, self-running presentations, Enterprise Architect operational guidelines, scripts for setting up EA repositories and much more can be found here.

Request a Feature:
Many of the functions arise as a result of your questions. You may suggest a feature with the HTML Form, or in the User Forum at "Suggestions and Requests".

Training & Consulting:
Our comprehensive training offer can be seen here. We are also happy to tailor in-house training content to suit you particular needs.

Training Documentation:
We offer German-speaking training documents for self study. The contents are continually updated for each release of EA. Further information along with a table of contents can be found here.

Premium Support:
Inform yourself about our Premium Support, offering telephone support and guaranteed reply times. 

Extensions & Plugins:
For customising reports, upgrading EA or integrating 3rd Party Tools. Our know-how has already assisted many clients - please make inquiries.

FAQ:
A list of the most frequently asked question by EA users and their answers in the FAQ.

We are glad to provide further information. Simply write us an email: sales(at)sparxsystems.eu.

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